Privacy policy

Last updated: December 1, 2025

Learn English with Teacher Aubrey (“we,” “our,” “us”) operates this store and website. We provide all content, features, tools, and services (the “Services”) through Shopify, our e-commerce partner.

This Privacy Policy explains what personal information we collect, how we use it, how we share it, and your choices when using the Services. If anything here conflicts with our Terms of Service, this Privacy Policy is the one that applies to anything related to your personal information.

By using the Services, you confirm that you’ve read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means any information that identifies you or can be linked to you. This includes:

  • Contact details: name, address, phone number, email.
  • Payment details: credit/debit card numbers, payment confirmation, transaction info.
  • Account info: username, password, preferences.
  • Order and activity info: items viewed, added to cart, purchased, exchanged, or cancelled.
  • Messages: anything you send us through support or contact forms.
  • Device data: IP address, browser type, device type.
  • Usage data: how you browse or interact with the Services.

We do not consider anonymous or de-identified data as personal information.

2. Where We Get Personal Information

We collect information:

  • Directly from you — when you browse, create an account, place an order, or contact us.
  • Automatically — through cookies, device data, and browsing activity.
  • From service providers, like payment processors and technical partners.
  • From partners or third parties, as allowed by law.

3. How We Use Your Information

Your information may be used to:

A. Provide and Improve Our Services

  • Process orders and payments
  • Ship items
  • Manage your account
  • Handle returns
  • Send account notifications
  • Personalize your shopping experience

B. Marketing and Advertising

  • Send promotional emails or messages
  • Show relevant ads based on your activity

C. Security and Fraud Prevention

  • Verify your account
  • Detect suspicious or harmful activity
  • Maintain a secure shopping experience

D. Customer Support

  • Respond to your inquiries
  • Maintain our business relationship with you

E. Legal Compliance

  • Respond to valid legal requests
  • Enforce policies and protect our rights

4. How We Share Personal Information

We may share your information with:

  • Shopify (our platform host)
  • Service providers (e.g., payment processors, shipping partners, analytics tools)
  • Business or marketing partners (for ads or promotional services)
  • Affiliates or related businesses
  • Government authorities, when legally required
  • During business changes, such as mergers or transfers

Any partners will use your information according to their own privacy rules.

5. Shopify’s Role

Our store is hosted on Shopify, which also collects and processes your personal information.
Shopify may use data from your interactions with our store and others to improve its services.

To understand how Shopify uses your data, you may visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal based on your region.

6. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content. Always review their policies when visiting those sites.

7. Children’s Data

Our Services are not intended for children under the age of majority.
We do not knowingly collect personal information from children.
If you believe a child has provided information, please contact us so we can delete it.

8. Security & Data Retention

We use reasonable security measures, but no system is perfectly secure. Do not send sensitive information through insecure channels.

We retain your personal information only as long as necessary to:

  • Provide the Services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce our policies

9. Your Rights

Depending on where you live, you may have rights such as:

  • Accessing your personal information
  • Requesting corrections
  • Requesting deletion
  • Requesting a copy of your data
  • Opting out of certain types of advertising
  • Managing your communication preferences (unsubscribe anytime)

Some rights may have limits under local laws. We may need to verify your identity before processing requests.

You may also designate an authorized agent to act on your behalf where allowed.

10. International Data Transfers

Your information may be transferred and processed outside your country.
When required, we use approved legal mechanisms—such as Standard Contractual Clauses—to protect your data.

11. Updates to This Policy

We may update this Privacy Policy when needed.
Changes will be posted on this page with an updated date.

12. Contact Us

If you have questions, concerns, or want to exercise your rights, please contact:
📧 learnenglishwithteacheraubrey@gmail.com

We are the data controller responsible for your personal information.