Terms of service
OVERVIEW
Welcome to Learn English with Teacher Aubrey.
“We”, “us”, and “our” refer to Learn English with Teacher Aubrey.
We run this website and online store, and we use Shopify to power our checkout and store features (the “Services”).
These Terms of Service (“Terms”) explain your rights and responsibilities when you use our Services.
By visiting, browsing, or buying from our store, you agree to:
- These Terms of Service, and
- Our Privacy Policy [LINK].
If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that:
- You are at least the legal age of majority where you live; and
- If minors use the Services on your devices, you allow and supervise their use.
- To browse or buy, you may need to provide information such as:
- Name, email, billing address, shipping address, and payment details.
- You promise that:
- All information you provide is true, current, and complete.
- You have the right to use any payment method you provide.
You are responsible for:
- Keeping your account login details safe, and
- All activity that happens under your account.
You may not sell, transfer, or share your account with others.
SECTION 2 – OUR PRODUCTS
We try our best to show our products clearly and accurately.
However, please note:
- Colors and appearances may look different on your screen depending on your device and settings.
- We do not guarantee that products will look exactly like what you see on your screen or will always meet your expectations.
We may:
- Change product descriptions at any time.
- Limit quantities or stop selling any product;
- Limit sales to certain people, countries, or regions.
SECTION 3 – ORDERS
When you place an order, you are making an offer to buy.
Your order is only accepted when:
- Your payment is successfully processed, and
- We confirm your order (for example, by confirmation email).
We may:
- Accept or decline any order at our discretion;
- Cancel or change an order (for example, if there is an error or stock issue).
If we change, do not accept, or cancel an order, we will try to contact you using the email, billing address, or phone number you provided.
Refunds and returns:
Your purchases are subject to our Refund Policy [LINK].
You confirm that:
- You are purchasing for personal or household use;
- You are not buying for resale or export.
SECTION 4 – PRICES AND BILLING
- Prices, discounts, and promotions may change at any time without notice.
- The price you pay is the price shown at checkout at the time you place the order.
- Unless clearly stated, prices do not include taxes, customs, shipping, or import fees.
Prices in our online store may be different from:
- Physical stores, or
- Other online stores or third-party platforms.
Sometimes we may run special promotions or discounts. If promotion terms conflict with these Terms, the promotion terms apply for that offer.
You agree to:
- Provide correct and complete payment and account information;
- Keep your email, payment details, and expiry dates up to date.
- Pay all charges, including taxes, shipping, and handling.
You confirm that:
- The card or payment method you use is valid and yours (or you are authorized to use it).
- Your bank or card issuer will honor the charges.
- You will pay all amounts owed under your order.
SECTION 5 – SHIPPING AND DELIVERY
- Any delivery times shown are estimates only, not guarantees.
- We are not responsible for delays caused by couriers, customs, or events beyond our control.
Once we hand your order over to the shipping carrier:
- Risk of loss and ownership pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Everything on our Services—including our:
- Name, logo, text, graphics, images, videos, designs, and layout—
It is owned by Learn English with Teacher Aubrey, our partners, or our licensors, and is protected by intellectual property laws.
You may:
- Use our Services for personal, non-commercial use only.
You may not:
- Copy, reproduce, modify, share, publish, upload, or create new works from our content without our written permission.
Our names, logos, and brand designs are our trademarks and cannot be used without our consent.
Shopify’s names and logos are trademarks of Shopify.
Other brand names and logos belong to their respective owners.
All rights not given to you in these Terms are reserved by us.
SECTION 7 – OPTIONAL TOOLS
We may give you access to tools or features from third-party providers (for example, apps, widgets, or integrations).
- These tools are provided “as is” and “as available.”
- We do not control these tools and do not provide any guarantees or warranties for them.
- We are not responsible for any issues or losses that result from your use of such tools.
If you choose to use these tools:
- You do so at your own risk;
- You should review and agree to the third party’s terms.
Any new tools or features we add in the future will also be covered by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include:
- Links to third-party websites; or
- Content provided by third parties.
We do not control and are not responsible for:
- The content, accuracy, policies, or practices of third-party sites.
If you leave our site to visit another site, you do so at your own risk.
We are not liable for:
- Any damage, loss, or issues related to third-party websites, products, or services.
Always review the terms and privacy policies of any third-party site before making a purchase or sharing information.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, which provides the e-commerce platform and technology we use.
However:
- All sales are made directly between you and Learn English with Teacher Aubrey.
- Shopify is not responsible for our products, services, or any issues with your purchase.
By using our Services, you agree that:
- You will not hold Shopify or its affiliates responsible for any claims, damages, or losses related to your purchases from our store.
SECTION 10 – PRIVACY POLICY
Your personal information is handled according to:
- Our Privacy Policy [LINK]; and
- Shopify’s Privacy Policy, when Shopify processes your data.
Because our store is hosted by Shopify:
- Your information is shared with Shopify and certain third parties to operate and improve the Services, which may involve transfers outside your country.
Please read our Privacy Policy [LINK] for details on how your data is collected, used, and shared.
SECTION 11 – FEEDBACK
If you share feedback, reviews, ideas, or suggestions (“Feedback”) with us, you agree that:
- We may use, share, modify, and display your Feedback for any purpose, including marketing and improving our Services.
- We do not have to:
- Keep your Feedback confidential.
- Pay you for it, or
- Respond to it.
You promise that:
- You own or have the right to share the Feedback;
- Your Feedback follows these Terms and does not violate others’ rights;
- Your Feedback does not include illegal, abusive, hateful, or harmful content, or malware/viruses.
You are responsible for the Feedback you post.
We may remove Feedback that we believe breaks these rules.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Sometimes information on our site or in our Services may contain:
- Typos, errors, or missing information (for example: product descriptions, prices, availability, promotions).
We may:
- Correct errors;
- Update information; or
- Cancel orders if information is inaccurate—
at any time and without prior notice (including after you submit an order).
SECTION 13 – PROHIBITED USES
You may only use our Services for lawful purposes.
You may not use the Services to:
- Break any laws or regulations;
- Violate our rights or the rights of others;
- Harass, abuse, threaten, or harm anyone;
- Share false or misleading information;
- Post illegal, offensive, or harmful content;
- Send spam, chain letters, or unwanted promotional content;
- Impersonate another person or misrepresent yourself;
- Upload viruses, malicious code, or anything that could damage our Services;
- Try to bypass security features or access data you are not allowed to see;
- Collect other people’s personal information without permission;
- Copy, resell, or exploit any part of the Services.
If we believe you have violated these Terms, we may:
- Suspend or terminate your account and/or access to the Services, without notice.
SECTION 14 – TERMINATION
We may end or suspend:
- Your access to the Services, or
- This agreement with you,
at any time, for any reason, without prior notice.
You are still responsible for:
- Any payments or amounts owed up to the date of termination.
Some sections (for example, Intellectual Property, Feedback, Limitation of Liability, etc.) will continue to apply even after termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The information on our Services is for general use only. We do not guarantee that it is:
- Always accurate, complete, or up to date.
You are responsible for how you use this information.
Except where we are legally required to provide specific guarantees:
- Our Services and products are provided “as is” and “as available.”
- We do not promise that:
- The Services will always be error-free, secure, or uninterrupted;
- The products will always meet your expectations.
Some places do not allow full warranty disclaimers, so some of the above may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent allowed by law:
Learn English with Teacher Aubrey, Shopify, and all related people and companies (including our employees, partners, and service providers) will not be responsible for:
- Any indirect, incidental, special, or consequential damages;
- Loss of profits, revenue, data, savings, or replacement costs;
- Any damages related to your use (or inability to use) the Services or our products;
- Any errors, omissions, or content issues, even if we have been advised of the possibility of such damages.
SECTION 17 – INDEMNIFICATION
You agree to protect, defend, and hold harmless:
- Learn English with Teacher Aubrey, Shopify, and our related companies and staff
From any claims, losses, or costs (including reasonable attorneys’ fees) that result from:
- Your violation of these Terms or any law; or
- Your use of the Services.
We may manage the defense of such claims, and you agree to cooperate with us.
SECTION 18 – SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable:
- That part will be limited or removed as needed.
- The rest of the Terms will still remain in full effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
If we do not enforce a right or part of these Terms, it does not mean we waive that right.
These Terms, together with our posted policies, form the entire agreement between you and us regarding the Services and replace any earlier agreements or discussions.
SECTION 20 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our written permission.
We may transfer or assign our rights and obligations under these Terms without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws and courts of the place where Learn English with Teacher Aubrey is headquartered.
Both you and we agree to submit to the jurisdiction of those courts.
SECTION 22 – HEADINGS
Section titles and headings are for convenience only and do not change the meaning of the Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You can always view the latest version of these Terms on this page.
We may update or change these Terms by posting a new version on our site.
For important changes, we will give notice as the law requires.
If you continue to use the Services after changes take effect, it means you accept the updated Terms.
SECTION 24 – CONTACT INFORMATION
If you have questions about these Terms of Service, you can contact us at: